Cliquidity Privacy Policy

Introduction

Cognadev Chemistry Limited trading as Cliquidity (the Company), a private company incorporated in accordance with the laws of England and Wales, with company registration number 7689817 and whose registered office is at 2 Jardine House, Harrovian Business Village, Bessborough Road, Harrow, Middlesex, ("we" or "us" or "our") are committed to protecting and respecting your privacy.

This Privacy Policy sets out the basis on which any personal information we collect from you, or that you provide to us, will be used, stored and processed by us. Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it.

We will take all reasonable steps to prevent unauthorised access to, or disclosure of your personal information.

If you do not agree with this Privacy Policy, please do not continue to use the Website and/or the Services.

Purpose of this document

This Privacy Policy explains how Cliquidity uses, processes and stores personal information when services are rendered to clients and candidates in compliance with the GDPR and other privacy laws and regulations.

This document applies to Cliquidity's Online Assessments.

We recognise that you have rights as a ‘data subject’ and we have an obligation to uphold these. The aim of this document is to outline how we maintain these rights. In particular, it outlines:

  • How we collect and process your information
  • Why we do this
  • How you can exercise your rights
  • Who to contact in the event of your unhappiness with our performance.

Your information rights:

Right

Explanation

Right to be informed

This encompasses the obligation for us to be transparent in how we collect and use your personal data.

Right of access

You have the right to access your personal data provided when the assessment was done – although feedback may be required.

Right to rectification

If the information we hold on you is inaccurate or incomplete, you can request us to correct this.

Right to erasure

You can request that we delete or remove personal data where there is no compelling reason for us to continue processing.

Right to restrict processing

You have the right to request that we cease the processing your data, if:

  • You consider it inaccurate or incomplete;
  • Where you object to processing and we are considering whether we still have a legitimate interest to process it.
  • Where we don’t need the data for the original reason we collected it but may need it to support a legal claim.

Right to data portability

Where you have consented to our processing of your data, or where the processing is necessary for us to deliver on a contract, you can request a copy of that data to be provided to a third party in electronic form.

Right to object

You have the right to object to our processing under certain circumstances. For example, you can object to:

  • direct marketing (including profiling)
  • processing for purposes of scientific/historical research and statistics

What types of personal information does Cliquidity collect?

We collect information to provide better services to all our users, we collect information in the following ways:

Information we collect

Specific information fields

How we process and use this

Information you provide us.

Required:

Names, gender, email addresses, date of birth, preferences.

This information is used to identify you as an individual and for anonymous search based on gender and age range.

Optional:

Employment Equity, Family, Languages, Work / Life Balance, Sports, Hobbies, Education, Work Experience.

This information allows us to do advanced searching and matching for recruitment and company assessments. Some of this information is also included in your psychometric assessment reports.

Information we get from your use of our services.

Psychometric measurements.

Our scoring engines calculates numerous scores based on your assessment tests. These scores are used in reporting, searching and matching. However, your personal identifiable information is only shared when you accept the Cliquidity invite.

IP addresses and optional neighbourhood information you provided.

We use this information to enable you to find interesting people in your vicinity that match your personality traits. We also use this for billing and statistical purposes.

Cookies and similar technologies.

The information we collect through the use of cookies is forlocation pinpointing, security and user experience only.

The information in processed when the assessment starts to ensure security and user experience satisfaction.

How we use the information we collect

The above-mentioned information collected is used to comply with our contractual agreements and legitimate interests with candidates, companies and consultants. We also collect the information for statistical, analytical, research and billing purposes.

The collection of your general location is used for billing purposes and social search functionality .

The information collected from candidates is not used for marketing purposes – except from Cliquidity.

People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices regarding the information you are prepared to provide us with.

When will Cliquidity collect information about you?

Personal information may be collected by Cliquidity when you:

  • Register to make use of our services
  • Complete an assessment
  • Save searches or add to users to your circles
  • Register for paid services
  • Request or accept Introductions or
  • When we carry out demographic research

By signing up with Facebook, Twitter or LinkedIn, you grant us the permission to collect the following information on your social network account:

  • Basic information, name and surname
  • Email address
  • Location and
  • Friends / Network / Contacts

If you don't want us to collect this information, you may sign up privately.

Information we share

We share personal information with companies, organisations and consultants outside Cliquidity, but only if:

  • Your explicit consent has been given: We will share your personal information with companies, organisations and consultants when you accept an invite – which is considered consent to release your report.
  • Data transfers abroad: Personal information transferred abroad is processed for statistical and research purposes by our researchers. This information is completely anonymised. We have contractual agreements with our researchers.

Personal information used for statistics or research is anonymised before it is used.

Will Cliquidity share your personal information with third parties?

We will not disclose any personal information to third parties without the permission of the data subject involved in terms of this Privacy Policy.

With your consent you agree that your information may be anonymised by removing all identifiable information like your name, email address, links to your social media etc. This anonymised data may be shared under the following circumstances:

  • To our holding companies, subsidiary companies, agents, advisers, service providers and suppliers;
  • To monitor web traffic: web servers serving the website automatically collect information about pages you visit.
  • For statistics, analytics and research
  • Government and law enforcement agencies: where the law requires that we disclose your personal information to a party, and where we have reason to believe that a disclosure of personal information is necessary to identify, contact or bring legal action against a party who may be in breach of the terms or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users, or anyone else that could be harmed by such activities.

How can you update your personal information?

You can update your information by clicking on your user tab and selecting "My Preferences".

Your Cliquidity account can only be accessed via your personal password. It is your responsibility to keep your password confidential.

Security measures

The following technical, professional and security measures are implemented by Cliquidity to ensure the confidentiality of personal data:

  • All passwords are encrypted and not accessible to Cliquidity.
  • Passwords can only be reset via the “forgot password” link. Cognadev has no access to passwords.
  • Our data is encrypted in transit (End-to-end encryption).
  • Our data is stored in Google's Cloud Datastore.
  • Data used for statistics and research is anonymised before it is used for the specific purpose.
  • The personal data of clients and assessment candidates, including biographical and organisation specific information, is captured via the completion of secure online forms.
  • Assessment results will be captured and submitted online to be scored automatically and stored on a cloud-based server. Unauthorised access to the server is prevented via the use of secure passwords.
  • The assessment results and reports of candidates as generated by Cognadev can be accessed by authorised and professionally qualified and accredited HR practitioners and consultants through the use of passwords.
  • Users of our services and products need to ensure the confidentiality of their Cliquidity passwords.

Use of cookies

Cookies are pieces of information a website transfers to a user’s hard drive for record-keeping purposes. We may place cookies on your computer to store and sometimes track information about you.

Please note that most browsers are initially set up to accept cookies. If you reset your browser to refuse all cookies, the website / portal will not function properly.

Use of IP address

An IP address is a number that is automatically assigned to a computer whenever it is connected to the internet. We log IP addresses, and the location of computers on the internet.

We collect IP addresses for the purposes of system administration and to audit the use of the website / portal. We do not always link IP addresses to personal information, which means that your session may remain anonymous. However, we cannot guarantee that this will always be the case, as it may be necessary to identify a particular user when it is necessary to enforce compliance with the law or these terms, or to protect our website, its users or other interests.

Changes to our Privacy Policy

Any changes we may make to our Privacy Policy in the future will be posted on Cliquidity's website (https://www.cliquidity.co.uk). Please check this regularly to familiarise yourself with the most recent version of this Privacy Policy.

Data Protection Officer contact details

We recognise that you may have questions on how we process and/or store your data or may want to change either the data we hold on you or how we communicate with you in the future.

If you have given consent for processing, you are free to withdraw that consent.  To let us know if this is the case:  info@cliquidity.co.uk  

If you have any questions in respect of this policy, or would like to exercise your rights as a data subject (for example, to correct data or to exercise your right to access):

  • Cliquidity, as data controller, can be contacted as follows: info@cliquidity.co.uk
  • Gerhard van Ingen-Kal & Elmien Toerien as Data Protection officers can be contacted as follows gvaningenkal@cognadev.com; etoerien@cognadev.com; or +27 (0) 11 884 0878

If you are unhappy that we have responded to your query adequately, of if you have a further complaint, The Information Commissioner’s Office (GDPR) can be contacted on +44 1625 545 700 or the appropriate body for your region.

You can also contact us at the following:

https://www.cliquidity.co.uk/content/contact ; or phone us at:  +27 (0) 11 884 0878